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Customer Service

The HMUA performs various services for our customers at no charge and include utility markouts, turning off service for repairs, home leak surveys, etc. If you would like to Request Service, notify us of a Problem or provide a Comment or Suggestion click here.

Your safety is important to us. All HMUA employees serving customers will arrive in an HMUA vehicle, wearing HMUA attire. If you have any suspicion that a person at your door claiming to be an HMUA employee is in fact not employed by HMUA, call the HMUA Business Office at 852-3622. Our Business Office personnel will be able to confirm if the person is on official HMUA business. Following these precautions will ensure that the "water company" representative at your door is truly an HMUA employee.

After Hours or Weekends/Holidays Emergency Call - 852-3300