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How to Contact Us

You can reach the HMUA in several ways. You can contact us by phone (852-3622) or in person at our Business Office at 424 Hurley Drive, Monday through Friday 8:00 a.m. to 4:30 p.m. Voice-Mail is also available after hours for Non-Emergency service requests. Please address all mail to P.O. Box 450. You can also contact the HMUA by E-Mail at or by using the Request For Service / Comment Form. We will respond to your request or communication as quickly as possible.

In the event of an After Hours, Weekend or Holiday Emergency, please call (908) 246-9520 and indicate whether the emergency is a water or sewer related problem. This will assist the dispatcher in contacting the appropriate HMUA personnel to respond to your emergency in a timely manner. HMUA personnel are on call 24 hours per day, 365 days per year to respond to any emergency situation.

Hackettstown Municipal Utilities Authority
424 Hurley Drive
P.O. Box 450
Hackettstown, NJ 07840
Regular Weekday Business Hours - 8:00 a.m. to 4:30 p.m.
Phone - 908-852-3622 - FAX - 908-852-2681
E-Mail -

After Hours or Weekends/Holidays Emergency Call - (908) 246-9520

Request for Service / Comment Form

Please utilize this form to Request Service, notify us of a Problem or provide a Comment or Suggestion. Your comments and suggestions will help us to improve the service we provide to you. Providing complete information on the Form will allow us to contact you for any clarification necessary and to respond.

Enter your Request for Service or Comments in the space provided below:
Please fill in the information below so that we can contact you:

When completed, click the "Submit Request / Comments" button. Click the "Clear Form" button to clear your message and start over again.

Thank you for taking the time to contact us.

After Hours or Weekends/Holidays Emergency Call - (908) 246-9520