WELCOME TO THE HACKETTSTOWN MUA (HMUA)

HMUA is committed to providing the community with safe, clean drinking water & quality wastewater management, while maintaining the highest standards of customer service.

HMUA's Jacob Garabed Administration building - front door.

HMUA News

  • Published On: October 16, 2025|Categories: News|266 words|

    As of October 14, 2025 the HMUA has changed its policy with regard to residential tenant billing.   The HMUA has determined that is has expended significant hours and mailing costs in coordination of owner/tenant paperwork, mailing of delinquent notices to both owner and tenant, and coordination of both owner and tenant if/when the lien process must be initiated.  As is standard practice for many water/sewer utilities due to the paperwork [...]

  • Published On: August 18, 2025|Categories: News|70 words|

    A water main break occurred last night in Mountain Avenue.  The break has been isolated but water remains shut off between the McDonalds and Riverside Apts. until the repair is complete.   The HMUA is in the process of repairing the water main break. Traffic will be impacted on Mountain Ave between East Ave. and Shelley Dr.  Residents and motorists are encouraged to avoid this area and use an alternate route.

  • Published On: July 17, 2025|Categories: News|76 words|

    A water main break occurred last night at approximately 10pm in Mountain Avenue.  The break was isolated shortly after it was found but water remains shut off to the McDonalds and Riverside Apts. until the repair is complete.   The HMUA is in the process of repairing the water main break. Mountain Ave is closed between East Ave. and Shelley Dr.  and residents and motorists are encouraged to avoid this area [...]

  • Published On: July 2, 2025|Categories: News|115 words|

    The HMUA is aware of a billing issue resulting in incorrect or missing “Penalty” credits/charges for the July 2025 Billing Cycle. We are working with our billing software provider to troubleshoot the problem and will provide updates as the issue is corrected. We anticipate this being resolved by next week. We respectfully request that any questions be held until the week of July 7th to allow us to work with [...]

  • Published On: May 1, 2025|Categories: News|56 words|

        As New Jersey remains under drought warning, are you taking steps to help conserve water? While mandatory restrictions are not currently in place, residents are strongly encouraged to use water responsibly to help preserve our supply. Proactive conservation efforts now can help prevent more severe conditions later. 🔗 Learn more at: dep.nj.gov/drought

Contact us

Main Office: (908) 852-3622
Emergency: (908) 246-9520
Fax: (908) 852-2681

Call before you dig!
NJ One Call: (800) 272-1000

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